IGA USA announced that Westby-based Hansen’s IGA and owners Leo and Rosemary Hansen have been awarded the IGA Five Star honor for achievement in IGA’s Assessment Program. Five Star is the highest level of recognition possible under the Assessment Program’s rigorous standards.

The IGA Assessment Program focuses on store appearance and product quality, employee training, customer service, engagement in IGA consumer-focused marketing events and support and involvement in the local community. The IGA Assessment Program involves four unrevealed and one revealed assessment within the course of a year, and also incorporates a customer feedback component.

“Hansen’s IGA is a shinning example of a store that is elevating the power of the IGA Brand by providing a total customer experience," IGA USA CEO Mark Batenic said. “This year all five Hansen’s IGA locations received this honor. We’re proud of the Hansen family and Hansen’s IGA achievement and all the customers who inspired the Hansen’s IGA - Westby team to be the best."

For more than 40 years, Hansen’s IGA has been committed to maintaining a tradition of quality and service. With locations in Bangor, Cashton, Elroy, Westby and West Salem, Hansen’s IGA is continuously striving to meet the needs of their customers.